Windows users may see the following exceptions when launching DbVisualizer. The errors results in the Red Balloon - log errors popping up in DbVisualizer.  


2021-11-10 12:58:38.765 WARN    64 [Swing-Shell - Win32ShellFolderManager2.getPersonal] Cannot access 'Personal'

java.io.IOException: Could not get shell folder ID list
   at java.desktop/sun.awt.shell.Win32ShellFolder2.getFileSystemPath0(Native Method
   at java.desktop/sun.awt.shell.Win32ShellFolder2$7.call(Win32ShellFolder2.java:647)

Or 

021-09-14 13:03:03.923 WARN   773 [Swing-Shell - Win32ShellFolderManager2.getPersonal] Cannot access 'Personal'
java.io.FileNotFoundException: File \\afolder\dontexist not found
  at java.desktop/sun.awt.shell.Win32ShellFolderManager2.createShellFolder(Win32ShellFolderManager2.java:98)


The problem may be that the Windows user environment is incorrectly mapping the registry entry Personal to a non-existing path.


In your Windows environment this is defined by the registry entry Personal in HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders


Make sure the value of the Personal entry points to valid folder.