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PostgresSQL Connection on PGAdmin but Not DBVis

[This topic is migrated from our old forums. The original author name has been removed]

I am able to connect to my database in PGAdmin III but when I use the same information in DBVisualizer it tells me that the password/username is incorrect. I am able to ping the serve so I know that is working fine. I'm confused why I cannot login because I am using the same login information in PGAdmin.

[This reply is migrated from our old forums. The original author name has been removed]

Re: PostgresSQL Connection on PGAdmin but Not DBVis
Thanks Roger. I've used the support option. Hopefully the problem can be solved.
[This reply is migrated from our old forums.]

Re: PostgresSQL Connection on PGAdmin but Not DBVis
Tim, If you are using DbVisualizer 9.2 or later, please open Help->Contact Support after you have tried connect. It will collect some information about your environment which is useful for us determine what is going on. Regards Roger