scrambled GUI after remote desktop connection

 Hi DBVis team,

I just connected to my PC running DBVis 10.0.2 using windows remote desktop (RDP). So far no issues. But when I returned on site and logged in, I found that the DBVis GUI was completely scrambled and unrecognizable, see attached screenshot. I could reproduced the problem several times and it also seems to be an issues with older DBVis versions (9.5.7). Can you reproduced the problem?

Thanks,

Raik

Product: DbVisualizer Pro 10.0.2 [Build #2761] [EVALUATION]
OS: Windows 7
OS Version: 6.1
OS Arch: x86
Java Version: 1.8.0_121
Java VM: Java HotSpot(TM) Client VM
Java Vendor: Oracle Corporation
Java Home: c:\program files (x86)\java\jre1.8.0_121
DbVis Home: C:\Program Files (x86)\DbVisualizer10

Hi Raik,

Does the tips in this article help?

https://support.dbvis.com/solution/articles/1000196587-windows-connecting-to-windows-using-rdp-gives-an-unreadable-error-dialog-and-gray-dbvisualizer-windo

Best Regards,

Hans

Hi Hans,

thanks for providing the article. Indeed a combination of changing to Windows classic theme and the connection speed of RDP helped to resolved the issue for me. Its not a perfect solution, but at least I know now whats going on and how to resolve it. :-)

Thanks,

Raik