Cannot do a Pro version evaluation

I am trying to evaluate DBVisualizer for a specific business need that is only available on the PRO version.  I downloaded and installed the free version and was able to hook it up to Snowflake rather easily.  When I attempt to request and evaluation for PRO from the help menu, I get the error below (naturally, I removed my email address).  I get a similar error when I try to contact support.  Any ideas how I can quickly get around this. I have postponed my demo to the business already and am ready to look for another option if I can't demo soon.

Rob

Thank you Rodger for the quick solution.  That did it.

Hi Team,

I have an install of teh free version as below. I am getting the same error, hence thinking the fix didn't go through in the version I have. Is there any other way i can evaluate the Pro version as i need to make a decision whether it fits all our requirements.

Product: DbVisualizer Free 11.0.6 [Build #3115]

OS: Windows 10

OS Version: 10.0

OS Arch: amd64

Java Version: 1.8.0_275

Java VM: OpenJDK 64-Bit Server VM

Java Vendor: AdoptOpenJDK

Java Home: c:\program files\dbvisualizer\jre

DbVis Home: C:\Program Files\DbVisualizer

User Home: C:\Users\mmughees

PrefsDir: C:\Users\mmughees\.dbvis

SessionId: 783

BindDir: null

Hi Roger,

Thanks for the getting back to me but unfortunately, I haven't received the email. Please do share the subject line or the address you sent it from so that i can search it in my mailbox.

Thanks,